Privacy Policy

Welcome, dear members of the Djuna community. Just as we approach the crafting of your intentional jewelry with mindfulness and reverence, we hold your personal information with the same deep care and integrity. This Privacy Policy outlines how we collect, use, protect, and honor your data—a practice as sacred to us as sourcing each Amazonite, Amethyst, or Black Tourmaline gemstone.

1. Our Philosophy on Your Data

At Djuna Jewelry Store, we believe in transparency and intentionality in all we do. Your journey with us—from browsing our BY INTENTION or BY BIRTHSTONE collections to creating a custom talisman—should be secure, clear, and aligned with your trust. We treat your data not as a commodity, but as a sacred trust, protecting it with the same energy we imbue into every handcrafted piece.

2. Information We Collect Mindfully

To serve your journey and fulfill your orders, we may collect the following types of information, always with a clear purpose:

• Personal Details: Name, email address, shipping address (like our studio at 641 John Daniel Drive), and phone number, provided when you create an account, place an order, or contact our support.
• Transaction Information: Details of purchases you make (e.g., a Citrine bracelet for abundance or an April Birthstone piece), payment method (Visa, MasterCard, JCB, PayPal), and billing information. We do not store your full payment card details on our servers.
• Technical & Browsing Data: Information about your device, IP address, browser type, and how you navigate our menu—whether exploring BY GEMSTONE, BY STYLE, or our CREATE YOUR OWN studio. This helps us curate a serene and functional online space.
• Communications: Records of your interactions with our caring support team via [email protected].

3. How We Use Your Information

Every piece of data we collect serves an intention, much like each gemstone in our collection:

• To mindfully process your orders and ship your talismans worldwide (with few exceptions).
• To communicate about your order status, provide support, and respond to your inquiries with clarity and care.
• To improve your browsing experience on our site, ensuring it remains a sanctuary of ease and inspiration.
• To send you intentional updates or offerings, only if you have consciously opted in to receive them.
• To comply with legal obligations, always with a commitment to minimal and respectful data handling.

4. Sharing & Disclosure: A Circle of Trust

We value your privacy and share your information only when necessary, with partners who align with our standards of integrity:

• Service Providers: Trusted third parties who assist in payment processing (like PayPal), order fulfillment, shipping, and website operation. They are bound by strict confidentiality agreements.
• Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect the rights and safety of our community.
• International Orders: As we ship globally, necessary shipping details (name, address) are shared with international carriers. Please note that customs authorities may require information for import purposes, which is beyond our direct control.
• We never sell, rent, or trade your personal data.

5. Data Storage & Security: A Protected Sanctuary

We safeguard your information with the same reverence we give to our gemstones:

• Your data is stored on secure, encrypted servers and accessed only by authorized personnel.
• Our checkout process uses advanced encryption (SSL) technology, creating a protected space for your transactions.
• We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
• While we implement robust security measures, no online transmission is 100% secure. We encourage you to practice mindful awareness in all your digital interactions.

6. Your Rights: Empowerment & Choice

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Update or correct any inaccurate information.
• Delete: Request deletion of your personal data, subject to legal and operational requirements.
• Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails or by contacting us.
• Object/Restrict: Object to or restrict certain processing of your data.
• To exercise these rights, please contact us at [email protected]. We will respond with intention and care.

7. Cookies & Tracking Technology

Like setting a gemstone in its setting, we use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for the website to function (e.g., shopping cart for your Create a Bracelet session).
• Analytical Cookies: Help us understand how you navigate our menus (like BY TYPE or Chakra Necklaces), allowing us to improve our site’s flow and design.
• Preference Cookies: Remember your settings for a more personalized visit.
• You can manage your cookie preferences through your browser settings. Disabling some cookies may affect the functionality of your journey on our site.

8. International Data Transfers

Based in Jefferson City, US, and shipping worldwide, your data may be transferred to and processed in countries outside your own. We ensure such transfers are protected by appropriate safeguards (like standard contractual clauses) and that our partners uphold stringent data protection standards.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised “Last Updated” date. We encourage you to review it with mindful awareness.

With love, light, and genuine trust,
The Djuna Jewelry Store Team